We have had an excessive amount of last minute cancellations recently. As a business, we rely on clients to keep their appointments or give us at least 24 hours notice so other clients have the opportunity to book their treatments. Short notice cancellations take that opportunity away. We have been lenient for some time, but we simply cannot allow things to continue this way. Any cancellations made within 24 hours of your booking will result in a 100% charge for the appointment.